International Order Information

We GemFame Welcome international orders we Deliver Gemstones to over 120 Countries. We have clearly given information for Non-Indian Customers about their country duties and shipping time.
Transit Time
Shipments by Registered mail will Take 7-21 Days on approximate, most of shipment delivered within 10 Days
Canada – Shipping Can take upto 45 Days due to Customs Clearance. Therefore, we recommend to select express shipping for all Canadian Orders at the time of placing orders.
Australia – Shipping Can Take upto 30 Days due to customs clearance. So We recommend express shipping at the time of placing orders.
South America – Shipping can Take upto 45 Days due to lengthy customs.
South Africa – Shipping can take upto 45 days Due to lengthy customs procedures.
All fees, taxes, VAT, or other import duties/penalties are the full responsibility of the buyer. GemFame has no control over the customs policies of your country. Packages refused/returned for these reasons are subject to a 10% restocking fee.
Save on Taxes with Economy Shipping:
In general, for most countries, shipments sent by economy mail do not incur tax or duty. This is because most regular airmail is not checked by customs. However, for express courier shipments, import taxes are often collected upon delivery at a local VAT/GST rate. For some countries, an import duty rate may apply in addition to administrative fees.
Australia – Tax-free and duty-free for orders up to $1000 AUD in value.
Canada – All shipments are subject to local GST/VAT regardless of the shipping method. Therefore, we recommend express shipping for all Canadian orders. Please contact us if you require a customized invoice.
Europe – Most EU countries impose local VAT on orders that are valued under 150 Euros. Orders valued over 150 Euros are subject to customs duty and VAT. Orders with a value of less than 22 Euros are tax-free and duty-free. Orders sent by economy shipping are not usually subject to tax or duty.
Hong Kong – Tax-free and duty-free.
New Zealand – Tax-free and duty-free for orders up to $400 NZD in value.
Singapore – Tax-free and duty-free for orders up to $400 SGP in value.
UAE – Tax-free and duty-free for orders up to $250 US in value.
UK – Registered mail delivered by Royal Mail is not usually subject to customs tax. Express shipping is subject to VAT plus an administration fee charged by the courier. UK taxes and administration fees are the responsibility of the importer.
Countries for which economy shipping is recommended:
We recommend economy shipping to the following countries due to strict customs procedures: Belgium, Brazil, China, France, Germany, Greece, Indonesia, Russia and Turkey.
All packages from GemFame include a complete invoice With 1% Local Tax (All the product Price published in is inclusive of Local VAT Tax). Please [tooltip text=”Contact: +91 44 2539 4966 / Mail:” align=”left” ]Contact us[/tooltip] before placing your order if you do not need an invoice. You can also use the ‘special request’ field to let us know while checking out. Alternatively, you can email us at immediately after placing the order.
We can only read email in English. Please translate all correspondence into English before sending it to us. More Questions?